The Kustomer Blog

Opinions, Interviews, Trends and Everything Customer Experience

Type
Why Your Business Could Benefit From Using Chatbots for Customer Service
CX

Why Your Business Could Benefit From Using Chatbots for Customer Service

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The Importance of Data Quality for AI Success in Customer Service
CX

The Importance of Data Quality for AI Success in Customer Service

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The Rise of Self-Service: How Changing Consumer Demands Require New Options
CX

The Rise of Customer Self-Service: How Changing Consumer Demands Require New Options

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How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode Featured
Product Updates

How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode

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Kustomer Receives ISO 27001 Certification for Information Security Management Featured
CX

The Big-E’s: E-commerce and Customer Experience

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Top 5 Ways to Break Through the CX Noise With Better Brand Interactions Featured
Best Practices

Top 5 Ways to Break Through the CX Noise With Better Brand Interactions

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Best Practices

3 Steps For Capturing the Voice of the Customer

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Supercharge Your Customer Service with Kustomer and Ada Featured
Kustomer

Supercharge Your Customer Service with Kustomer and Ada

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Total Economic Impact™ Report Finds Kustomer’s CX Platform Produces More than 400% ROI Featured
News

Total Economic Impact™ Study Finds Kustomer’s CX Platform Produces More than 400% ROI

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Kustomer Named as a Finalist in the 2021 SaaS Awards
Kustomer

Kustomer Named as a Finalist in the 2021 SaaS Awards

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What Consumers Expect From the Patient Experience Featured
Best Practices

Why Quality Customer Service in Healthcare Is Needed More Than Ever

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Happy Shopping Recap: Here’s What’s Next in Retail CX
Best Practices

Happy Shopping Recap: Here’s What’s Next in Retail CX

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