Blog

Building customer-centric support one blog post at a time.

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SaaStr Podcast: Brad Birnbaum Shares What It Takes to Make the Successful Transition from CTO to CEO

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Conversations with Kustomer Podcast: Creating an Emotionally Impactful Omnichannel Journey, Featuring Jeannie Walters

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3 Reasons Kustomer’s Amazon Connect Integration Will Revolutionize Your Contact Center

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Product Updates: Platform Improvements, Channel Updates, Integrations, and more

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Kustomer Queues Make Routing Painless for Contact Centers

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5 Reasons You Need to Measure Lifetime Value

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4 Tips on Service from UNTUCKit’s CX Director Mike Vroom

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Keep AI From Feeling Like Sci-Fi With Our Terminology Guide

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Conversations with Kustomer Podcast: Are You Doing Agent Empowerment All Wrong? Featuring Michael Pace

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How Your Brand Can Master The DTC Experience