The Kustomer Blog

Opinions, Interviews, Trends and Everything Customer Experience

Topic
Workflow Output Data Featured
Best Practices

How To Dig Through Workflow Output Data

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CX

Implementing 24/7 Customer Service for Your Business? Here Are 9 Good Reasons Why You Should!

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Young smiling woman typing on laptop and accepting the orders then packing parcels for shipment
CX

5 Ways Small Businesses Can Make the Shift from CS to CX

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chatbot concept, chat robot answering questions of users online on website
CX

How to Scale Your CX for the Holiday Season

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Interface of video distribution service. Subscription service. Streaming video. communication network.
CX

Customer Service Crucial for Subscription Businesses During the Holiday Season

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CX

5 Ways Automation Can Help Create a Consistent Customer Experience

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CX

CX Stories From the Frontlines: Streamlining the Agent Experience

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A woman holds a baby while utilizing customer self-service tools to check on a recent purchase.
CX

5 Self-Service Tools for Quality CX

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Man typing on his laptop pulling up files and pictures as he examines the 360-degree customer view.
CX

Achieving a 360-Degree Customer View Isn’t as Tough as You Think

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Woman looking at her phone reading updated notifications on different platforms for an updated prescription.
CX

Why Knowing the History of Your Customer Is the Key to Success

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Chatbots vs. Humans: The State of Conversational Commerce in 2022
CX

Chatbots vs. Humans: The State of Conversational Commerce in 2022

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Celebrating the Winners of the Inaugural Kusty Awards
CX

Celebrating the Winners of the Inaugural Kusty Awards

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