Blog

Building customer-centric support one blog post at a time.

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Keep AI From Feeling Like Sci-Fi With Our Terminology Guide

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Conversations with Kustomer Podcast: Are You Doing Agent Empowerment All Wrong? Featuring Michael Pace

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How Your Brand Can Master The DTC Experience

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To Bot or Not to Bot? Neither, Start with a Strategy

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Scale-Up Your Digital Experience for Cyber Monday

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How to Convert the Value of Real-Time Conversational Customer Feedback Across Your Business

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What Is It Like to Work on the Product Team at Kustomer?

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The Truth About Bots and Intelligent Automation

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How New Beauty Brands Leverage Social to Stand Out

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Where are CX Leaders Investing Their Budgets to Reach Millennials?