Careers at Kustomer

We are here to perfect the customer experience, and we're looking for people that are passionate about finding a better way to do what's always been done. Those who want to make people in the world smile through an exceptional service experience. Those who want to work alongside teammates they respect and can learn from every day. Sound good to you? Come join our Krew.

Explore Careers at Kustomer

Find Your Krew

Whether you build the software or build the brand, find the perfect team for you.


Work with a talented team of innovative engineers to build cutting edge technology on a modern tech stack.


Take part in creating the roadmap and differentiating features, working hand in hand with our engineering team on various parts of our product.


Be the voice of Kustomer and drive new business by helping prospects understand the importance of customer service.


Manage and forecast operating costs, drive operational efficiencies, and lead Kustomer’s financial future.


Lead with authenticity and empathy as you shape the experience of employees from their first touchpoint as a candidate and throughout their career growth.


We don’t sell. We enlist new members to a community of brands delivering exceptional service with Kustomer every day.

Customer Experience

Partner with our high growth disruptive clients, who use customer service as a competitive advantage, to better the Kustomer experience.

Life at Kustomer

Our talented team is what makes us unique. Explore the Kustomer mission and values, and learn about our team initiatives and awards.

Learn More

Why We Love What We Do

I joined Kustomer because I found a tech-focused company that would allow me to grow as an engineer. I’ve stayed because of the people. The tech challenges are always interesting, but the people that make up our team are second to none.

Steve Senior Site Reliability Engineer

Why We Love What We Do

I’ve had the opportunity to work with an incredible group of people who all share the singular goal of building an amazing product. Each one of us impacts Kustomer’s success.

Brandon Senior Frontend Engineer

Why We Love What We Do

This is an amazing place to work if you like fast-paced environments, awesome people, challenging projects, and awesome office snacks. Everyone is so smart and willing to share their knowledge.

Hannah Senior Product Designer

Why We Love What We Do

When I learned about the opportunity with Kustomer, it was a no-brainer. I've had the opportunity to engage with transformative brands that I personally love, and help them enhance the customer experience which is a relatable journey for everyone. With Kustomer's fast growth and incredible product, it's been a really exciting time to be part of the team!

Emily Account Executive

We've Got the Perks

Explore the excellent benefits we offer.

  • Stock Options
  • Generous Vacation Time
  • 401K
  • Commuter Benefits
  • Referral Bonuses
  • Fully Stocked Kitchen
  • Parental Leave
  • Medical, Dental & Vision Coverage

Our Leadership Team

Learn about the experienced leadership team driving Kustomer forward.

Meet the Leadership Team

Deliver effortless, personalized customer service.

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