Careers at Kustomer

We've all had a bad customer service experience. But Kustomer is here to make sure that never happens again. At Kustomer, we're reimagining the customer experience - and fast. Join a rapidly growing team that's on a mission to bring customer service into the 21st century.

Explore Open Positions

Find Your Krew

Whether you build the software or build the brand, find the perfect team for you.

Engineering

Work with a talented team of innovative engineers to build cutting edge technology on a modern tech stack.

Product

Take part in creating the roadmap and differentiating features, working hand in hand with our engineering team on various parts of our product.

Marketing

Be the voice of Kustomer and drive new business by helping prospects understand the importance of customer service.

Finance

Manage and forecast operating costs, drive operational efficiencies, and lead Kustomer’s financial future.

People

Lead with authenticity and empathy as you shape the experience of employees from their first touchpoint as a candidate and throughout their career growth.

Sales

We don’t sell. We enlist new members to a community of brands delivering exceptional service with Kustomer every day.

Customer Experience

Partner with our high growth disruptive clients, who use customer service as a competitive advantage, to better the Kustomer experience.

What We Value

Our talented team is what makes us unique. Explore the Kustomer mission and values, and learn about our team initiatives and awards.

Join Us

Why We Love What We Do

I joined Kustomer because I found a tech-focused company that would allow me to grow as an engineer. I’ve stayed because of the people. The tech challenges are always interesting, but the people that make up our team are second to none.

Steve Senior Site Reliability Engineer

Why We Love What We Do

I’ve had the opportunity to work with an incredible group of people who all share the singular goal of building an amazing product. Each one of us impacts Kustomer’s success.

Brandon Senior Frontend Engineer

Why We Love What We Do

This is an amazing place to work if you like fast-paced environments, awesome people, challenging projects, and awesome office snacks. Everyone is so smart and willing to share their knowledge.

Hannah Senior Product Designer

Why We Love What We Do

When I learned about the opportunity with Kustomer, it was a no-brainer. I've had the opportunity to engage with transformative brands that I personally love, and help them enhance the customer experience which is a relatable journey for everyone. With Kustomer's fast growth and incredible product, it's been a really exciting time to be part of the team!

Emily Account Executive

We've Got the Perks

Explore the excellent benefits we offer.

  • Stock Options
  • Generous Vacation Time
  • 401K
  • Commuter Benefits
  • Referral Bonuses
  • Fully Stocked Kitchen
  • Parental Leave
  • Medical, Dental & Vision Coverage

Our Leadership Team

Learn about the experienced leadership team driving Kustomer forward.

Meet the Leadership Team

Deliver effortless, personalized customer service.

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