Customer Friendships are created with Kustomer.

The next-generation customer management platform for the people-first enterprise.

Away + Kustomer.

See how this customer-obsessed brand eliminated clunky, frustrating agent experiences and started focusing on delivering exceptional service to their loyal customer base.

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Kustomer is where customer magic happens.

No need for outdated technologies and an endless queue of tickets that’s weighing your company down and frustrating your agents and customers. Deliver effortless, consistent and personalized service and support through one single timeline view.

  • Delight customers on any channel.

    Segment customers and initiate proactive engagement across phone, chat, email, social media, and any other channel of their choice.

  • Superpower Agents.

    Productive agents are happy agents. Give them all the support tools and information they need to best serve your customers.

  • One foundation, endless uses.

    Kustomer is the first of its kind enterprise-grade foundation that’s open, intelligent and flexible you’ll never need to replace. It connects and acts on the multiple dimensions of customer interactions and customizes everything to the unique needs of your business.

Kustomer + Anomalie .

"This is not an incrementally better product versus the competition - it is 10x better than anything on the market. It was like they read our mind. In the two months after implementing Kustomer, the percentage of brides we have a conversation with (text/call/chat) after signup increased 74%.”

Leslie Voorhees Means, Co-Founder & CEO
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Get a next-generation platform at an incredible value.

No hidden add-ons. Just one price for everything your business needs to create Customer Friendships.
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CX Leader?

Kustomer is Agent-Friendly and Customer-Friendly.
Give your agents an intuitive and user-friendly workspace, designed for delighting customers and creating long-lasting Customer Friendships.

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People-first brands choose Kustomer to deliver exceptional customer service.

Built in NYC by the Kustomer Krew.

It's the Kustomer Krew that makes us truly unique. Building solutions that help companies create a closer relationship - a friendship - with their customers requires a diverse mix of talent and perspectives.
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