Know Everything About Every Customer

With The Kustomer Platform for Customer Experience, Service and Support

“By switching to Kustomer, we were able to lower our overall service and customer experience costs, while also increasing our team members' productivity. Kustomer aligns with our approach of providing exceptional customer experiences by leveraging their platform to better empower our teams, and in turn, our customers.”

Switched from Zendesk.com

Jamie Siminoff
CEO, Founder

“Our customers interact with us through different ways, and we always want to be there for them. We use Kustomer to empower every rep and manager to be able to have a full view of our customers and therefore provide great personal experiences and interactions.”

Switched from Desk.com

Yosef Martin
CEO, Founder

“Kustomer helps us truly know our customers, and not just respond to them.”

Switched from Desk.com

Ben MacAskill
VP of Operations
Ben MacAskill

“Our goal is to be our customers' friend and advocate, and the Kustomer timeline helps us do just that. By giving us a complete picture of our relationship with a customer—and not a one-off, isolated ticket view—we’re able to efficiently provide robust, personal service.”

Switched from Zendesk

Charlie Taft
Director of Customer Experience

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“Kustomer has helped increase the speed in which our customer service team can get back to customers.”

Switched from Zendesk

Jordan Donati
Customer Experience Manager

“We use Kustomer to scale across many customer segments by automating customer journey workflows that identify common issues and make it easy to respond quickly and provide personalized customer service.”

Switched from Desk.com

Laura Gramlich
Customer Experience Manager

“We leverage the Kustomer timeline to quickly gain information on purchase history, favorite locations, and previous interactions with our team. Having robust information on each customer’s experience with our product in one place allows us to quickly provide tailored answers.”

Switched from Desk.com

Ryan Kern
Director of Operations

“With Kustomer our team members solve customer issues faster.”

Zach Goldstein
Product Manager

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