Know Everything About Every Customer

With The Kustomer Platform for Customer Experience, Service and Support

“Kustomer has increased our customer engagement and decreased our workload.”

Switched from Desk.com

Anthony Thomas
CEO

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“Kustomer helps us truly know our customers, and not just respond to them.”

Switched from Desk.com

Ben MacAskill
VP of Operations
Ben MacAskill

“Our goal is to be our customers' friend and advocate, and the Kustomer timeline helps us do just that. By giving us a complete picture of our relationship with a customer—and not a one-off, isolated ticket view—we’re able to efficiently provide robust, personal service.”

Switched from Zendesk

Charlie Taft
Director of Customer Experience

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“Working with Kustomer is more intuitive, simple, and effective than other support systems I have used. We can get a complete and contextual understanding of our Customers in a way other legacy services can’t offer, all of which provides massive value to our quickly growing organization.”

Loren Earle-Cruickshanks
Business Operations
Loren Earle-Cruickshanks

“Kustomer has helped increase the speed in which our customer service team can get back to customers.”

Switched from Zendesk

Jordan Donati
Customer Experience Manager

“We use Kustomer to scale across many customer segments by automating customer journey workflows that identify common issues and make it easy to respond quickly and provide personalized customer service.”

Switched from Desk.com

Laura Gramlich
Customer Experience Manager

“We leverage the Kustomer timeline to quickly gain information on purchase history, favorite locations, and previous interactions with our team. Having robust information on each customer’s experience with our product in one place allows us to quickly provide tailored answers.”

Switched from Desk.com

Ryan Kern
Director of Operations

“With Kustomer our team members solve customer issues faster.”

Zach Goldstein
Product Manager

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