The all-in-one, AI-powered customer service platform
Improve your customer experience with AI Add-ons
Optimize self-service with AI Agents for Customers—
starting at $0.60 per engaged conversation.
A breakthrough AI copilot increasing agent efficiency
by 65% starting at $40 per user/month.
Improve your customer experience with AI Add-ons
Optimize self-service with AI Agents for Customers—
starting at $0.60 per engaged conversation.
A breakthrough AI copilot increasing agent efficiency
by 65% starting at $0.15 per conversation.
Every plan includes platform, agent productivity, omnichannel capabilities and support
For email, whatsapp, SMS, and Voice, pricing is pay-as-you-go
Compare featuresSeat-based
Enterprise
$89 per seat/month
Ultimate
$139 per seat/month
Conversation-based
Enterprise
$0.35 per conversation/month
Ultimate
$0.50 per conversation/month
usage based
seat based
usage based
seat based
(chat, email, text & voice*)
(per Klass)
*Some configuration may require a statement of work and an implementation fee
**The availability of support channels may vary depending on the current state of your system's initial setup. Learn more about support availability here
***Offered languages may be subject to limitations. See all offered languages here.
To see a full list of features and historic plans, click here
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FAQs
- Enterprise Bundle: $129 per user/month
- Ultimate Bundle: $179 per user/month
- AI Agents for Customers – $0.60 per engaged conversation
- AI Agents for Reps – $40 per user/month or $0.15 per conversation
- AI Agents for Leaders – Coming soon
- Premier Support is our highest-tier support package, designed to help you maximize your CX operations with expert guidance, proactive solutions, and a dedicated team committed to your success.
- Contact your CSM to learn more!
The only other usage-based charges apply to channel usage, including:
- SMS
- Voice