Resource Library

All the information you need to upgrade your customer service

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Guides, eBooks and Reports

Marketplace Guide to Exceptional Customer Service

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Buyer’s Guide to Finding the Right CX Solution

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The Customer Service Retail Report

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3 Ways to Deliver Personalized Support

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Brands Doing Customer Service Right

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The Guide to Achieving Customer-First Service

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Delivering True Omnichannel Support

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12 Reasons to Upgrade Your Support Software

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Infographics & Videos

4 Ways to Operationalize Omnichannel Support

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3 Steps to Personalize Customer Service

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Retail Customer Service Expectations

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Tenants of Stellar Support Organizations

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Kustomer’s Journey to Transform Customer Service

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How Kustomer Enables Exceptional Customer Service

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Webinars

What Consumers Expect from Retail Brands

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How Customer Service Metrics Impact Business Success

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Customer Service Reimagined: The Future of Support

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AI Trends for Competitive Customer Service

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Importance of Personalizing Your Customer Service

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How to Improve Your Agent & Customer Experience

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Create Personalized DTC Experiences

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How Kustomer + Amazon Connect Streamline Support

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Bring Luxury to the Digital Experience

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The Nightmare Before Kustomer: CX Horror Stories

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The Truth About Bots & Intelligent Automation

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Whitepapers

NGCX Report: Millennials as Customers

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From Transactional Service to Conversational Support

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The Key to Closing the CX Expectations Gap

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Uncover Direct-to-Consumer Experience Secrets

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CCW Report: The State of Customer Experience for B2C

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How New Beauty Brands Disrupt the Industry

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Customers are More than Support Tickets

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The Future of Retail: Digital First, Store Next

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