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Retail Customer Service Results from the 2019 Holiday Season
The holiday shopping season can be a make it or break it time for retailers. When there are issues with holiday orders, you encounter the very real possibility of unhappy customers who are angry and embarrassed by missing or incorrect gifts. Customer expectations are at an all time high, and organization must over-deliver during their greatest times of need. Read this infographic for results, insights and tips for retail customer service organizations during peak shopping periods.