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Live group demo

See Kustomer in action, live

Join a live walkthrough of the AI-native CRM and support platform. Watch real workflows, ask your questions as we go and leave knowing whether Kustomer fits your team. Live, hosted by the Kustomer team.

One platform, built around the customer

A short tour of the pieces your team will use every day.

Concierge

An AI agent that resolves, not just replies

Concierge works from the same customer record your team does. It checks the order, follows your policy and finishes the job, like processing an exchange, while you see every step it took.
  • Takes real actions in Shopify, Stripe and your other tools
  • Hands off to a rep with full context when it is unsure
app.kustomer.com/concierge
WhatsAppMaya ChenGold tierConcierge
Maya
Hi! The jacket I got is too small. Can I swap it for a large?
Omnichannel

Every channel, one conversation

Chat, email, voice, SMS, WhatsApp and social merge into a single timeline, so nobody asks the customer to repeat themselves.
  • Reps and AI see the full history
  • Switch channels without losing context
app.kustomer.com/customers/maya-chen
WhatsApp
Instagram
Maya Chen
One timeline · 1 interactions · 6 channels
Gold
InstagramAsked about restock of the Alpine Shell
Data Explorer

Ask your data a question, get an answer

Ask in plain language and get the chart, the likely cause and recommended next steps.
  • No SQL or report building
  • 250+ starter questions to begin with
app.kustomer.com/data-explorer
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