Creating positive experiences and providing exceptional support does more than put a smile on a customer’s face. It builds lasting relationships, lifelong loyalty and contributes directly to the financial success of a business. In fact, 66% of customers would be more loyal to a brand after good customer service, 48% would spend more money with them, and 39% would use the business more frequently.
Download our eBook to:
- Learn how high growth brands like Away and Bulletproof use CX as a competitive advantage
- Understand why customer service should be at the center of your business
- Discover the tenants of a successful CX organization