News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

October 15, 2019

Forbes

What Your Customers Really Think About Customer Service By: Brad Birnbaum

October 15, 2019

GrepBeat

Kustomer Spurs Growth With New Durham Office—Which It Hopes To Double

October 11, 2019

Forbes

How Kustomer Is Helping Power The Direct To Consumer (DTC) Retail Revolution In Customer Service and Support

October 11, 2019

New York Post

Average shopper gives a company three strikes before taking their business elsewhere

October 11, 2019

Yahoo News

Three Strikes and You’re Out! Americans Takes Their Business Elsewhere After Three Customer Service Fails

September 26, 2019

CRM.ORG

Go Omni With Kustomer

September 23, 2019

ScaleUp Valley

Discussions of Triple, Triple, Double, Double growth with the SVP of Global Sales at Kustomer

September 18, 2019

DTC Daily

What Can Traditional Retailers Learn From DTC Brands? Q&A with Kustomer

September 4, 2019

Forbes

What Omnichannel Customer Service Really Is (And It’s Not What Everyone Thinks) By: Brad Birnbaum

August 6, 2019

Forbes

Everyone Should Love Customer Service. This is Why. By: Brad Birnbaum

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