News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

November 12, 2021

CX Today

Kustomer CRM Debuts Self-Service Chatbot Features

November 11, 2021

Director’s Club

Kustomer Debuts New Customer Self-Service, Chatbot, Social CX, and SMS Features

November 11, 2021

Multichannel Merchant

Kustomer Debuts New Customer Self-Service, Chatbot, Social CX and SMS Features at Annual Kustomer NOW Conference

November 11, 2021

CustomerThink

Kustomer Debuts New Customer Self-Service, Chatbot, Social CX, and SMS Features at Annual Kustomer NOW Conference

November 11, 2021

Yahoo Finance

Kustomer Debuts New Customer Self-Service, Chatbot, Social CX, and SMS Features at Annual Kustomer NOW Conference

November 10, 2021

Smart Customer Service

Kustomer Adds Self-Service, Chatbot, Social CX, and SMS Features

November 10, 2021

MarTech Series

Kustomer Debuts New Customer Self-Service, Chatbot, Social CX, and SMS Features at Annual Kustomer NOW Conference

November 10, 2021

PR Newswire

Kustomer Debuts New Customer Self-Service, Chatbot, Social CX, and SMS Features at Annual Kustomer NOW Conference

September 27, 2021

CSA

Rainbow Shops Unifies E-commerce Data to Support 900% Growth

September 17, 2021

CX Today

Kustomer CRM Report Investigates Holiday Season CX

September 15, 2021

PR Newswire

Kustomer Publishes Guide To Prepare for This Year’s Digital-First Holiday Shopping Season

September 14, 2021

CRM Buyer

Logical CX Now Vital to Retail Brand Building

August 10, 2021

Forbes

Exceptional Customer Service Needs Elasticity by Brad Birnbaum

August 9, 2021

Advertising Week

Using Generational Differences To Prepare for the Customer of Tomorrow

August 3, 2021

PR Newswire

Total Economic Impact Study Finds Kustomer’s CX Platform Produces More than 400% ROI

July 19, 2021

Retail Dive

3 Ways Technology Is Helping Retailers Boost Loyalty

May 12, 2021

Street Fight

Delivering an Online Retail Experience with In-Store Shopping’s Perks by Gabe Larsen

April 20, 2021

Total Retail

Why Your Brand Needs to Deliver a Unified Customer Experience

April 15, 2021

Forbes

Secrets To Building A Customer-First Brand

March 2, 2021

Forbes

In The Race To Retail Dominance, Customer Service Changes The Game

Are you a media professional?

Would you like to cover our customers’ stories or write about Kustomer? For
media, analyst, and speaking inquiries, please contact us at:

press@kustomer.com

Deliver personalized, effortless customer service.

Request Live DemoWatch Video Demos