Latest On Kustomer

Press, news, and more


November 1st, 2018

The Wall Street Journal

On Hold for 45 Minutes? It Might Be Your Secret Customer Score.

October 31st, 2018


Kustomer's Native Voice Integration with Amazon Connect To Revolutionize Omnichannel Support

Experience Will Set Direct-to-Consumer Brands Apart. Convenience Won't.


3 Ways to Make Contacting Your Customer Support Department a Delightful Experience

Total Retail

How Switching Service Platforms Helped LOLA Build Real Trust With its Customers

Business 2 Community

CSAT is Not Enough—8 Metrics to Better Understand Your Customers


Why Kustomer Partnered With Aircall: Shared Audiences, Shared Goals

July 27th, 2018

Retail Touchpoints

Subscription Services: A Fruitful Source Of Customer Loyalty And Data

June 15th, 2018

PR Newswire

Kustomer Secures $26 Million in Series B Funding to Modernize Customer Experience

June 15th, 2018


Kustomer Gets $26M to Take on Zendesk with an Omnichannel Approach to Customer Support

June 15th, 2018

Built in NYC

This Startup Just Raised $26M to Build the Next Salesforce

June 15th, 2018


Kustomer Raises $26M for its Streamlined Customer Service Platform

June 15th, 2018

Retail TouchPoints

Kustomer Secures $26 Million in Series B Funding

June 15th, 2018

Howard Lindzon

Kustomer Raises $26 Million and is Growing Fast as they Take on Zendesk

June 15th, 2018

MarTech Advisor

Kustomer Raises $26 Million in a Series B Financing

June 15th, 2018


Customer Service Startup Kustomer Nabs $26 Million Series B

June 12th, 2018


Boxycharm Secures Stronghold in Beauty Box Trend

June 1st, 2018


Think Tank: Looking Beyond Conversational Commerce

May 30th, 2018

Retail TouchPoints

The Future of Voice Shopping and Experience

May 29th, 2018


For Subscription Businesses to Succeed, They Need Better Customer Service

May 22nd, 2018

Conversations with Kustomer Podcast

How Do You Go From Support to Experience? Featuring Jeremy Watkin and Nate Brown

May 17th, 2018

Future Tech Podcast

How to Eliminate Friction and Improve the Customer Support Experience

May 8th, 2018


The Evolution of Customer Service Metrics

May 1st, 2018

Amazing Business Radio with Shep Hyken

How to Eliminate Friction and Improve the Customer Support Experience

April 17th, 2018


What Does Real Omnichannel Service Look Like?

April 13th, 2018

Reinventing Retail Podcast

Aligning the Supply Chain for the Subscription Economy

April 6th, 2018

MarTech Advisor

Modern Beauty is Personal, Digital, and Direct

March 5th, 2018


Startup Dives into Payments Data to Modernize Customer Service

January 8th, 2018

destination CRM

Slice Serves Up Automated Workflows with Kustomer