The AI Revolution in CX


On-demand

Discover how the next generation of customer experience is being built — by combining human empathy with AI precision.

Discover the next generation of customer experience

We’re living through a once-in-a-generation shift in customer experience. AI is redefining how companies serve customers, empower human agents, and turn support into a true business advantage.

In this exclusive on-demand recording of the CX Now keynote, Kustomer leaders and industry innovators share how to:

  • Redesign people, processes, and platforms for the age of AI
  • Build smarter operations with unified data and trusted automation
  • Empower agents to collaborate with AI — not compete with it
  • Deliver proactive, personalized service that drives loyalty and revenue

See how forward-thinking brands like Kin, Hopper, and Everlane are using Kustomer’s AI-native platform to treat every customer like their only customer — and how your team can do the same.

Speakers

Lauren Gold

Lauren Gold

CCO

Kustomer

LinkedIn
Brad Birnbaum

Brad Birnbaum

CEO

Kustomer

LinkedIn
Rachel Hughes

Rachel Hughes

VP of Product

Kustomer

LinkedIn
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