The AI Revolution in CX


On-demand

Discover how the next generation of customer experience is being built — by combining human empathy with AI precision.

Discover the next generation of customer experience

We’re living through a once-in-a-generation shift in customer experience. AI is redefining how companies serve customers, empower human agents, and turn support into a true business advantage.

In this exclusive on-demand recording of the CX Now keynote, Kustomer leaders and industry innovators share how to:

  • Redesign people, processes, and platforms for the age of AI
  • Build smarter operations with unified data and trusted automation
  • Empower agents to collaborate with AI — not compete with it
  • Deliver proactive, personalized service that drives loyalty and revenue

See how forward-thinking brands like Kin, Hopper, and Everlane are using Kustomer’s AI-native platform to treat every customer like their only customer — and how your team can do the same.

Speakers

Lauren Gold

Lauren Gold

CCO

Kustomer

Brad Birnbaum

Brad Birnbaum

CEO

Kustomer

Rachel Hughes

Rachel Hughes

VP of Product

Kustomer

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