Integrations

Act on insights across platforms

While we keep expanding our apps and integrations directory, Kustomer is built to add new integrations easily and securely with a combination of APIs, hooks, and workflows. With these tools, we are able to easily process information from any platform, including home-grown ones. Our CX team is ready to advice and help you create the processes and workflow that fit your business.

Leverage our native Amazon Connect integration to deliver a personalized voice experience.
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Channels
TalkDesk
Integrate Kustomer with Talkdesk to add rich call data to your support application.
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Channels
The Dialpad integration enables HD quality calling right inside the Kustomer platform.
Channels
See how you can use Aircall to manage your team's VOIP support in Kustomer.
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Channels
Ujet
Help customers solve problems faster with Smart Actions to verify identification or share photos or videos.
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Channels
Expand your channel offerings by adding chat support. Use Olark to increase sales, provide support, and acquire leads.
Channels
Connect your Facebook Pages to Kustomer to use Facebook Messenger to communicate with your customers.
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Channels
Connect your Twitter handles so agents can communicate and track Twitter conversations.
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Channels
Twilio
You can integrate text messages from your existing numbers (or one we provide) into your customer conversations.
Channels
Five9
Harness the power of the cloud by connecting Five9's scalable contact center software with Kustomer.
Channels
Use Zingtree to build interactive decision tress within Kustomer that help you troubleshoot with an internal knowledgebase.
Channels
Use the Solvvy integration to provide proactive customer support with immediate self-service resolutions.
Channels
Integrate Zipwhip business texting service to Kustomer to send and receive SMS and MMS messages.
Channels
Integrate Postmark with Kustomer to view delivered transactional email to customers.
Channels
Integrate Gmail with Kustomer to view email conversations with customers.
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Channels
Snaps
Improve customer experience through automated chat in apps like Snaps that seamlessly integrates into Kustomer.
Channels
Connect WhatsApp Business to the Kustomer platform to deliver a personalized experience for your customers.
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Channels
Display critical Shopify data to your service and support staff while they interact and manage customers in Kustomer.
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eCommerce
Populate your Magneto eCommerce platform data in Kustomer platform in real-time.
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eCommerce
Access eCommerce transactions like viewing, tracking, searching and refunding orders from ReCharge within Kustomer.
eCommerce
Access eCommerce actions like creating a return label from SupportSync within Kustomer.
eCommerce
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Spree within Kustomer.
eCommerce
Access customer reward, referral, and influencer information from Swell in Kustomer.
eCommerce
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Solidus within Kustomer.
eCommerce
Access subscription and payment information from Chargify within Kustomer.
eCommerce
Nicereply makes it easy to collect customer feedback through Kustomer, helping you find and fix the root causes of problems with your experience.
Surveys & Feedback
Automatically sync Delighted responses to customers in Kustomer.
Surveys & Feedback
Unlock all the benefits of Stella Connect without any disruption to agent workflow with this seamless integration.
Surveys & Feedback
Embed Customer Thermometer’s email surveys to your Kustomer tickets and threads for real-time feedback.
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Surveys & Feedback
Integrate AskNicely and Kustomer to trigger NPS surveys when conversations are marked as 'done', and send feedback directly to Kustomer.
Surveys & Feedback
Capture actionable customer feedback using the Net Promoter System and view and act on that information in Kustomer.
Surveys & Feedback
Capture the voices and opinions of your customers by integrating Survey Monkey to Kustomer.
Surveys & Feedback
Capture your customers' feedback in real-time by integrating Hively to Kustomer, turning every email into a feedback opportunity.
Surveys & Feedback
The Kustomer + Klaus integration is all you need to bring your customer service quality to the next level.
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Surveys & Feedback
Fivetran enables you to quickly migrate your Kustomer data to your cloud data warehouse.
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BI & Analytics
This integration enables companies to combine their support team’s data into company-wide insights.
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BI & Analytics
Use Redshift's Data Warehouse to deliver better customer success by gaining deeper insight into your data.
BI & Analytics
Access your Kustomer data to run you own analytics and reporting using Snowflake's data sharing features.
BI & Analytics
The powerful integration enables you to send any customer data from Segment to Kustomer in real-time.
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BI & Analytics
Kustomer integrates in real time with your company's Slack channels, enabling you to get notifications about customer conversations.
Productivity
Piesync
Leverage customer and lead data from all your applications within the Kustomer platform.
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Productivity
Delight your customers with Quality Assurance Software. MaestroQA helps identify issues, coach agents, and measure impact.
Productivity
Get all your customer conversations, quality scorecards and reports in one place with the Kustomer + Playvox integration.
Productivity
Communicate feedback and report bugs to your engineering team with Jira.
Productivity
Communicate feedback and report bugs to your engineering team with Instabug.
Productivity
Enrich your customer data with Clearbit.
Productivity
View scheduled appointments with Acuity Scheduling in Kustomer.
Productivity
This intelligent integration unifies your organization’s collective knowledge within Guru.
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Productivity
Simplr provides 24/7, on-demand, human-powered customer service and sales support for premium brands.
Productivity

Deliver effortless, personalized customer service.

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