Integrations

The Kustomer platform was architected to integrate easily and securely with all of your customer applications, including 3rd party providers and internally developed systems. Learn about our certified partners and platform integrations.

Channels

Voice & IVR

Leverage Kustomer Native integration with Amazon Connect to deliver personalized voice experience and streamlined contact center.

Voice

Use voice calls to provide more personalized, human support. Kustomer integrates with leading cloud-based call center software solutions.

Voice

Use voice calls to provide more personalized, human support. Kustomer integrates with leading cloud-based call center software solutions.

Voice and Messaging

Help customers resolve problems faster with chat and in-app voice calls with Smart Actions to verify identification or share photos or videos.

Messaging

Expand your channel offerings by adding chat support. Use Olark to increase sales, provide support, and acquire leads.

Messaging

Expand your channel offerings by adding social support. Connect your Facebook Pages to use Facebook Messenger to communicate with your customers.

Messaging

Expand your channel offerings by adding social support. Connect your Twitter handles so agents can communicate and track Twitter conversations.

Messaging

Text messaging is a very effective channel for communicating with customers. You can integrate text messages from your existing numbers (or one we provide) into your customer conversations.

Contact Center

Facilitating more than 3 billion customers per year, harness the power of the cloud by connecting Five9's scalable contact center software with Kustomer.

Knowledgebase

Use Zingtree to build interactive decision tress within Kustomer that help you troubleshoot with an internal knowledgebase.

Chat

Use Solvvy to view self-help chat interactions in Kustomer

Messaging

Integrate Zipwhip business texting service to Kustomer to send and receive SMS and MMS messages.

Email

Integrate to Kustomer to view delivered transactional email to customers.

Chat

Improve customer experience through automated chat in apps like Facebook Messenger, Twitter, & SMS that seamlessly integrates into Kustomer.

eCommerce

Commerce

Access E-commerce transactions like viewing, tracking, searching and refunding orders from Shopify from within Kustomer.

Commerce

Access E-commerce transactions like viewing, tracking, searching and refunding orders from Magento within Kustomer.

Commerce

Access E-commerce transactions like viewing, tracking, searching and refunding orders from ReCharge within Kustomer.

Returns

Access E-commerce actions like creating a return label from SupportSync within Kustomer.

Commerce

Access E-commerce transactions like viewing, tracking, searching and refunding orders from Spree within Kustomer.

Rewards

Access customer reward, referral, and influencer information from Swell in Kustomer.

Commerce

Access E-commerce transactions like viewing, tracking, searching and refunding orders from Solidus within Kustomer.

Payments

Access subscription and payment information from Chargify within Kustomer.

Surveys & Feedback

Customer Feedback

Nicereply enables outstanding service by making it easy to collect customer feedback through Kustomer, helping you find and fix the root causes of problems with your experience.

Customer Feedback

Delighted enables outstanding service by making it easy to collect customer feedback through Kustomer, helping you find and fix the root causes of problems with your experience.

Customer Feedback

StellaService enables outstanding service by making it easy to collect customer feedback through Kustomer, helping you find and fix the root causes of problems with your experience.

Customer Feedback

Customer Thermometer enables outstanding service by making it easy to collect customer feedback through Kustomer, helping you find and fix the root causes of problems with your experience.

Customer Feedback

AskNicely helps you collect customer experience feedback via Kustomer at key points in the customer journey and empower your team to take immediate action to drive retention, upgrades, reviews, and referrals.

Customer Feedback

Capture actionable customer feedback using the Net Promoter System. View and act on information in Kustomer

Survey

Capture the voices and opinions of your customers by integrating Survey Monkey to Kustomer

Customer Feedback

Capture your customers' feedback in real-time by integrating Hively to Kustomer, turning every email into a feedback opportunity.

Business Insight & Analytics

Business Insight

Gain a deeper understanding of your Kustomer Data by integrating with Looker. View, understand, explore, and act on the metrics that drive your business.

Database

Use Redshift's Data Warehouse to deliver better customer success by gaining deeper insight into your data.

Database

Use Snowflake's Data Warehouse to deliver better customer success by gaining deeper insight into your data.

Data Integration

Collect data from your suite of applications and connect it to Kustomer using Segment to build a single view of your customer.

Productivity

Collaboration

Kustomer integrates in real time with your company's Slack channels, enabling you to get notifications about customer conversations.

Contacts

Ensure you have access to all of your customer's data by unifying contact information with Piesync.

Quality Assurance

Delight your customers with Quality Assurance Software. MaestroQA helps identify issues, coach agents, and measure impact.

Quality Assurance

Delight your customers with Quality Assurance Software. PlayVox helps identify issues, improve CX and CSAT, and coach agents.

Bug Reporting

Communicate feedback and report bugs to your engineering team with Jira.

Bug Reporting

Communicate feedback and report bugs to your engineering team with Instabug.

Contacts

Enrich your customer's data by with Clearbit.

Scheduling

View scheduled appointments with Acuity Scheduling in Kustomer

Start creating your truly unique customer experience

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