Crowdin
Crowdin is a localization management platform that helps companies automate their translation workflow. Integrate with Kustomer to localize your knowledge base and deliver support in every customer's native language.
Brand Overview
Integrate Kustomer with Crowdin to manage the localization of your Kustomer knowledge base, ensuring your global customers always receive support in their native language.
Integration Overview
Knowledge Base Localization
Automatically sync your Kustomer knowledge base articles, self-service content, and help documentation with Crowdin. As soon as you update your source content in Kustomer, it is available for professional or AI translation in Crowdin.
Continuous Content Updates
Crowdin monitors your Kustomer content for changes. Once translations are complete and approved in Crowdin, the localized versions are automatically pushed back and updated in your Kustomer knowledge base, ensuring all content is current.
Optimize Translator Workflow
Provide your translators with a dedicated environment that includes context, translation memory, and quality assurance tools. This specialized workflow increases translation consistency, speed, and overall quality compared to manually exporting and importing files.
Support Global Customers
Ensure all your global customers have access to up-to-date support information in their native language. By localizing your self-service content through the integration, you reduce support tickets and enhance customer satisfaction across all regions.
Integration Set Up
It's Easy to Set Up
To get started, simply generate the API key from your Kustomer account and provide it within the Crowdin integration setup. You'll be ready to sync your Kustomer knowledge base and begin the localization workflow right away.
Read more on the Crowdin Store.
Develop Your Own Integration With Kustomer
Join our growing community of developers and leverage our extensive documentation and resources to create best-in-class experiences for millions of consumers around the world.