Attentive

Attentive is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

You can connect Attentive with Kustomer to enable your customer support team to directly answer customers’ text message and email responses.

Lightning Fast Customer Service

Leverage the power and speed of SMS to respond to customer support requests, customers respond faster allowing Kustomer brands to close out support cases and tickets faster.

The Medium Customers Prefer

Customers prefer to text, so encourage them! With the Attentive and Kustomer integration customers will seamlessly respond to an Attentive message and details will be forwarded directly to the Kustomer platform.

Cost Center Into A Profit Center

Customers using the Attentive and Kustomer integration have seen significant success, customers like The Inkey List saw a 26X in total UK Program ROI and 30% SMS CVR in the UK on Triggered Journeys, not only simplifying Inkey’s program but driving meaningful impact to their bottom line.

Putting The “Customer” Back In Customer Experience

Engage and delight your customers by not only simplifying but improving the typical customer experience, not only improving loyalty but increasing the likelihood a customer will become a loyal customer over time.

You can connect Attentive with Kustomer to enable your customer support team to directly answer customers’ text message responses. The Attentive and Kustomer integration requires setup steps in both platforms. Visit our Set-up Guide to get started!