Solidroad
Solidroad is an AI-native training platform built for modern customer support teams. Reps practice in lifelike simulations of the systems and conversations they handle every day, then receive personalized coaching and feedback on exactly what to improve before their next interaction. By connecting realistic practice to targeted feedback, Solidroad helps companies ramp agents faster and raise CSAT without scaling headcount.
What the Kustomer integration does
Agents practice in lifelike, dynamic simulations across channels, with backend tools that mirror your real support stack, building skills and confidence before they go live. After each simulation, agents get personalized feedback and scoring on what to improve, while trainers see performance trends across the team at a glance.
Because it's grounded in your real systems and workflows, new hires ramp faster and every rep keeps improving where it counts, in real conversations with real customers.
Quick and easy setup
Effortlessly configure the Solidroad Kustomer Integration – no programming required! All you need is your Kustomer account subdomain and Kustomer API key to get started right away.
Check out our knowledge base article to learn more.
Contact
support@solidroad.com