Fuego

Fuego is on a mission to help DTC brands deliver a fully native mobile experience without compromise. With enterprise-grade performance and total creative control, Fuego allows you to launch iOS and Android apps that match your brand pixel-for-pixel, resulting in stronger retention, higher conversion and a mobile experience your customers actually want to use.

What the Kustomer integration does

Kustomer and Fuego are on a mission to help brands deliver effortless, connected customer service at every touchpoint, including their mobile app. Integrate Kustomer in Fuego to bring native, in-app chat support to your mobile shoppers, keeping the conversation consistent with the experience you already run on your storefront.

• Native In-App Support — Shoppers can open Kustomer Chat directly from the profile screen in your Fuego app, no need to leave the app or switch to a browser to get help.
• Consistent Brand Experience — Fuego loads your existing Kustomer Chat SDK snippet, so the in-app widget mirrors the one on your storefront, bots, routing and all.
• Accurate Conversation Routing — The integration is keyed to a single Kustomer brand, so app conversations land in the right place rather than a sibling brand, as long as your brandId and Chat SDK snippet are configured to match.
• Simple Setup — Connect Kustomer in minutes from the Fuego integrations page with your API key and brandId, no custom development required.

Quick and easy setup

Connect Kustomer from the Fuego integrations page in just a few minutes using your Kustomer API key and brandID, no custom development required.

For step-by-step instructions, see the Fuego x Kustomer integration guide.

Contact

Email support@fuego.io for additional information and help.

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