Ultimate CX resource hub
Insights, research, and stories from the CX leaders shaping what’s next.
Insights, research, and stories from the CX leaders shaping what’s next.
ROI of CX Virtual Summit
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What's New in Kustomer: Fall Updates That Give You Clarity, Control and Time Back
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From First Text to Lifetime Customer: How Attentive + Kustomer Turn BFCM Shoppers Into Repeat Buyers
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2026 Fall Quarterly Product Webinar
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Better Customer Context, Better AI: Rethinking CX Automation: A Conversation with Ipsy's TJ Stein
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Foundation First: How KOHO Turned AI Into Measurable ROI
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Behind the Message: Todd's Upsell Pitch Forgot to Ask What Jenny Actually Wanted
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7 AI Workflow Ideas for Reducing Customer Support Costs and Overhead
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“[Kustomer] simplifies operations and helps us connect with our customers in meaningful ways—whether they buy directly from us or through a retail…”
Incremental Intelligence: How The Vitamin Shoppe Scales AI Without Starting Over
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How Bad Customer Experiences Affect AI Sentiment
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Why "Just Adding AI" Isn't Enough for Today’s CX Teams
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“Having the ability to service across all channels from one place is so much easier for our agents.”
Behind the Message: Todd's Jog Isn't a Retention Strategy. It's a Symptom.
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Scaling CX Without Losing the Customer Experience: A Conversation with 32 Degrees' Jennifer Villalba
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CX Leaders Night out at Citi Field - Mets Game
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Owning their Number: How Sequel Is Building CX as a Revenue Engine
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14 Companies That Switched From Zendesk to Kustomer (And What Happened Next)
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Behind the Message: Todd's Car Wash Isn't Proactive. It's Just Unannounced.
Read MoreKustomer Launches Partner Certification Program to Expand Implementation Quality Across Its Growing Partner Ecosystem
Kustomer launches a Partner Certification Program requiring implementation partners to pass Kustomer-reviewed assessments before delivering platform and AI work, giving customers a verified signal of delivery quality.
