Discover what you can do with the Kustomer platform:
- Know your customer with a single view of every conversation, order, and return. Stop hunting for information. Building stronger relationships and loyalty is easier when you have the full context. Each customer has a unique timeline with their history of conversations, transactions, and events like orders or returns.
- Be where they are by offering continuous, true-to-brand service with seamless omnichannel conversations. Stop merging tickets and experiencing agent collision. Seamlessly switch engagement channels in real time within the same conversation, delivering a consistent, cohesive brand experience.
- Proactively delight your customers with strong automation and workflows: Stop wasting internal resources. Build proactive support workflows that are unique to your business. Segment your consumers and providers according to previous orders, lifetime value, return frequency, and more.