Build loyalty with real customer experiences.

Join the trending eCommerce brands that use Kustomer to proactively support and delight their customers.

Learn more about Kustomer

Discover what you can do with the Kustomer platform:

  • Know your customer with a single view of every conversation, order, and return. Stop hunting for information. Building stronger relationships and loyalty is easier when you have the full context. Each customer has a unique timeline with their history of conversations, transactions, and events like orders or returns.
  • Be where they are by offering continuous, true-to-brand service with seamless omnichannel conversations. Stop merging tickets and experiencing agent collision. Seamlessly switch engagement channels in real time within the same conversation, delivering a consistent, cohesive brand experience.
  • Proactively delight your customers with strong automation and workflows: Stop wasting internal resources. Build proactive support workflows that are unique to your business. Segment your consumers and providers according to previous orders, lifetime value, return frequency, and more.

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