AI-Powered Conversational Support in Your Contact Center

73% of consumers believe that interacting with a conversational automated system would significantly improve their experience. Learn how companies like Ring, Anomalie, and HopSkipDrive deliver conversational support and empower agents using Kustomer and Amazon Connect.

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About the Webinar

1/3 of contact centers report improving agent experience is a top goal for 2018, according to CCW. Find out how we can make omnichannel service in a single screen a reality for your agents.

  • Enterprise-Level Conversational Service: Nuance found that 73% of consumers believe that interacting with a conversational automated system would significantly improve their experience. Learn about the tools that make conversational service a reality.
  • Use Cases and Best Practices: Hear use cases and best practices from Ring, Anomalie, Away, and HopSkipDrive to learn how to get the most out of Amazon Connect and Kustomer.
  • See Kustomer and Amazon Connect in Action: Get an exclusive live demo of this powerful integration, from conversational IVR to an omnichannel agent experience.

Speaker

Peter Johnson

VP of Product,Kustomer

Learn how Amazon Connect + Kustomer Can Help You

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