AI-Powered Conversational Support in Your Contact Center
73% of consumers believe that interacting with a conversational automated system would significantly improve their experience. Learn how companies like Ring, Anomalie, and HopSkipDrive deliver conversational support and empower agents using Kustomer and Amazon Connect.
About the Webinar
1/3 of contact centers report improving agent experience is a top goal for 2018, according to CCW. Find out how we can make omnichannel service in a single screen a reality for your agents.
- Enterprise-Level Conversational Service: Nuance found that 73% of consumers believe that interacting with a conversational automated system would significantly improve their experience. Learn about the tools that make conversational service a reality.
- Use Cases and Best Practices: Hear use cases and best practices from Ring, Anomalie, Away, and HopSkipDrive to learn how to get the most out of Amazon Connect and Kustomer.
- See Kustomer and Amazon Connect in Action: Get an exclusive live demo of this powerful integration, from conversational IVR to an omnichannel agent experience.
VP of Product,Kustomer