Cultivate customers, not tickets
Boost your order value by 26% with data-driven conversations
Unlock a 360° view of your customer
Kustomer captures a holistic view of your customers—far beyond just order details. It includes purchase history, preferences, and insights from various sources to create comprehensive, detailed customer profiles.
Proactive conversations, real-time personalization
Kustomer collects data at the point of order, enabling proactive, personalized conversations with real-time updates that helps proactively service customers.
Effortless data access, reduced costs
Data in the Kustomer platform is easily accessible, actionable, and searchable. Seamless webhook updates reduce API calls, speeding up access and cutting costs while minimizing engineering efforts.
Unlock a 360° view of your customer
Kustomer captures a holistic view of your customers—far beyond just order details. It includes purchase history, preferences, and insights from various sources to create comprehensive, detailed customer profiles.
Put the customer back in CRM
Capture important context about customers
Custom objects and attributes in Kustomer track information unique to your organization on customers, conversations, and more. Kustomer ensures data and context is structured in a flexible, scalable, and easily accessible way. Our custom objects also allow you to draw relationships between them so that all relevant data is connected.
Capture important context about customers
Custom objects and attributes in Kustomer track information unique to your organization on customers, conversations, and more. Kustomer ensures data and context is structured in a flexible, scalable, and easily accessible way. Our custom objects also allow you to draw relationships between them so that all relevant data is connected.
"We love the Kustomer timeline. It's one simple place where we can view data across email, live chat, telephone, SMS, Facebook and sales data. By having a 360 degree view of the customer, it enables us to respond to them more quickly and with more relevant information. Our products are highly technical, so by tracking our customer experience with our product, we can better serve them and better learn from their experiences."
