Goodbye tickets,
Hello Kustomer.
Features
Agent-friendly. Customer-friendly.
Kustomer unifies data from multiple sources, enabling companies to deliver e ffortless, consistent and personalized service through one single timeline view.
Consistency across all channels.
Conversations, not tickets, are at the heart of the Kustomer workspace. This means communication is seamless, personal and efficient. Kustomer empowers agents to respond quickly when customers reach out, as well as, proactively initiate service interactions before they come to you.
Timeline by Kustomer.
The customer Timeline is provides a complete, fully actionable view of your customers’ experience. It’s where your agents will spend most of their time when interacting with customers. We built it as an intuitive, fully customizable and easy to use workspace.