Looking for an alternative to Zendesk?
Meet Kustomer, a modern solution for customer service and support that is built around both your business and your customers.
25% Lower TCO
Provide support that’s omnichannel for both your customers and your agents.
Real-time Customer Timeline
All conversations and transactions are shown in a single view.
Customer Sentiment Across Channels
See sentiment and gain actionable insights from your customers across every channel.
Efficiently scale your team with branched, multi-step workflows.
“Kustomer has helped increase the speed in which our customer service team can get back to customers.”Switched from Zendesk
Customer Experience Manager
“Our goal is to be our customers' friend and advocate, and the Kustomer timeline helps us do just that. By giving us a complete picture of our relationship with a customer—and not a one-off, isolated ticket view—we're able to efficiently provide robust, personal service.”Switched from Zendesk
Director of Customer Experience
“Organic cotton feminine care in customized assortments delivered to your door. Simple products, modern convenience, complete transparency. ”Switched from Zendesk