Integrate with Zingtree
Zingtree is a decision tree tool that can provide guidance for agents, providing them with a new insight card that agents can use to follow instructions through a decision tree when supporting customers.
Integrate with FlipCX
FlipCX is a voice bot provider for voice channels. The app allows FlipCX to create conversations in Kustomer with information about what happened with the user during the automated portion of the call.
Search for customer reports
You can now search through your list of custom reports