Leverage Our New WhatsApp Integration
We’re thrilled to announce that our WhatsApp integration is now live. This no-code, one-click integration with WhatsApp will enable you to use message templates to proactively reach out to customers, configure workflows, deploy chatbots – complete with various button options – and so much more.
Get Your Assistants Up and Running Faster With Conversational Assistant Templates
We know configuring Conversational Assistants can be daunting. In order to make this process more seamless, we’ve built a gallery of common assistant templates so you can get up and running faster than ever. To access the templates, simply navigate to Conversational Assistants in the UI and click “Add Assistant.”
Set Up Live Chat for Shopify in a Pinch
Admins can now install a live chat widget for Shopify stores directly in Kustomer in a single click rather than having to manually insert chat SDK code. We’ve also made it easier for users to refresh permissions.
Easily Understand API Limits
It’s now easier than ever for admins to understand API usage. Admins can navigate to the new platform limits page to see when and how often they’re hitting API limits so they can make changes accordingly. What’s more, all orgs will now see a new toggle that allows them to view rate limit usage either by API key or by endpoint.