kObjects to trigger a workflow now GA
With this update, you can kick off a workflow when a kObject is created or updated and create even more powerful automations that, for example, let them proactively alert customers when their order status has changed.
NOTE: These triggers are available if you have additional klasses enabled in your org and they are organized by klass type.
Kustomer App Directory Surpasses 50 Publicly Available Apps
We are excited to share that our app directory is now home to 50+ apps that customers can be taking advantage of to supercharge their service experiences.