masvoz
masvoz (acquired by Enreach) is a B2B Telecom service provider with an advanced product portfolio of unified cloud communications, marketed as UcaaS (Unified communications as a service) model and payment for use.
Kustomer + masvoz:
- Manage all interactions with customers in one place.
- Record your calls for any conversation, having your customer information visible at all times and automate workflows.
- With the pop-up agent module, each incoming call will show the previous conversations associated with the contact. You can see the date, time, duration and recording associated with the call, all in one place.
- Your team can establish the logic of smart calls and workflows to increase efficiency.
- In Kustomer’s timeline view, email, text messages and masvoz voice tools, allow you to seamlessly interact with your customers wherever they are
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