Customer retention is a challenge for all businesses, but it’s particularly critical for membership-based businesses. In this on-demand webinar, Kaylyn Hernandez, Head of Customer Success and Product at Ludus digs into all things customer stickiness, sharing actionable strategies to drive customer engagement and improve retention.

She covers:

• Early signals that might indicate a customer is at risk of leaving and how to intervene
• Where CX leaders can start when it comes to customer retention strategies
• What works (and what doesn't) to encourage customers to adopt multiple parts of the Ludus platform

Watch on demand now!