A person sits at a desk with a computer monitor, keyboard, and mouse. There are books and a cup on the desk, and a window with curtains in the background. The person appears to be working or studying.

Shopify stores serve customers better with Kustomer

Kustomer, the industry-leading conversational CRM, is now a Shopify Plus Partner, making it easier than ever for merchants to unify every order, customer interaction, and data point in one seamless platform.

A person types on a laptop displaying a checkout page for Howie’s Honey, with delivery details on the left and an AI Shopping Assistant chat window on the right side of the screen.

Kustomer is a proud Shopify Plus Partner

Keep customers coming back wth every interaction

How Kustomer + Shopify work together

View Shopify order history instantly within Kustomer’s unified timeline

Personalize every conversation with real-time customer data from Shopify

Resolve issues faster by refunding, cancelling, or modifying orders without leaving Kustomer

Automate repetitive tasks so your agents can focus on what matters - building relationships

Why brands choose Kustomer

Built for leading Shopify brands like Skims, Glossier, and Sweetgreen, Kustomer helps you:

Centralize customer conversations across email, chat, social, and SMS

Deliver consistent service, especially during high-volume events like BFCM

Scale your team’s impact without sacrificing personalization

A chat conversation about a return: a man asks to return his order, a woman sends a return label for a White Linen Button Down, Size Large, and the man thanks her, saying it was easy.

Why brands choose Kustomer

Built for leading Shopify brands like Skims, Glossier, and Sweetgreen, Kustomer helps you:

Centralize customer conversations across email, chat, social, and SMS

Deliver consistent service, especially during high-volume events like BFCM

Scale your team’s impact without sacrificing personalization

A man wearing glasses and a white shirt is centered in a circle, surrounded by icons for social media and messaging apps, including Facebook, Instagram, email, phone, and WhatsApp, with a green check mark on the right.

The Shopify merchant advantage

When you connect Shopify to Kustomer, you:

Get a 360° customer view that blends order history, conversation records, and custom data points

Empower agents to act on order details instantly without toggling between systems.

Improve resolution time and CSAT with a platform purpose-built for ecommerce

Join others using Kustomer + Shopify

Upgrade your Shopify CX today

Your customers are already talking to you.
With Kustomer, you can make every conversation matter.

Upgrade your Shopify CX today!