Shopify stores serve customers better with Kustomer

Kustomer, the industry-leading conversational CRM, is now a Shopify Plus Partner, making it easier than ever for merchants to unify every order, customer interaction, and data point in one seamless platform.

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Shopify Plus PartnerKustomer is a proud Shopify Plus Partner

Keep customers coming back with every interaction

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How Kustomer + Shopify work together

  • View Shopify order history instantly within Kustomer’s unified timeline
  • Personalize every conversation with real-time customer data from Shopify
  • Resolve issues faster by refunding, cancelling, or modifying orders without leaving Kustomer
  • Automate repetitive tasks so your agents can focus on what matters — building relationships
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Why brands choose Kustomer

Built for leading Shopify brands like Skims, Glossier, and Sweetgreen, Kustomer helps you:

  • Centralize customer conversations across email, chat, social, and SMS
  • Deliver consistent service, especially during high-volume events like BFCM
  • Scale your team’s impact without sacrificing personalization
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The Shopify merchant advantage

When you connect Shopify to Kustomer, you:

  • Get a 360° customer view that blends order history, conversation records, and custom data points
  • Empower agents to act on order details instantly without toggling between systems.
  • Improve resolution time and CSAT with a platform purpose-built for ecommerce

Join others using Kustomer + Shopify

Upgrade your Shopify CX today

Your customers are already talking to you. With Kustomer, you can make every conversation matter.

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