CX at the AI Inflection Point

March 10, 2026

1:00pm ET | 10:00am PT

About

Customer experience has evolved into one of the most strategically important functions in business, where time and intelligence now define every interaction.

Join us March 10th at 1:00 pm EST for a live virtual event exploring the AI inflection point for customer experience, including a first look at something new from Kustomer that helps teams introduce intelligence into CX without disrupting the systems they already rely on.

Hear from executive leaders, including Kustomer CEO, Brad Birnbaum, and see a live demo where we'll cover how AI can reduce cognitive load, eliminate lag, and help CX teams move faster and more safely, right where work happens today.

In this session, you'll learn:

Why CX has become a time and cognitive-load problem, and why legacy approaches are breaking down
What's changed in AI adoption that makes progress possible now
What to look for in next-generation CX AI

If you're responsible for providing better customer experiences, modernizing CX, supporting agents at scale, or navigating AI adoption without disruption, this is one announcement you won't want to miss!