Customer Identity vs Ticket ID

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Gain insight into current industry trends and  the benefits of focusing on customer identity over the ticket ID.

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About the Webinar

Check out our webinar with CX experts from SmugMug and Kustomer, as they discuss the value of switching from a transactional ticket system to a customer centric approach.

You’ll learn:

  • How to build a customer-centric brand and build long term relationships
  • How focusing on the customer identity can lead to growth and success
  • How to automate aspects of the customer journey to provide a better experience

Speakers

Alon Waks

VP of Marketing, Kustomer

Ben MacAskill

VP of Operations

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