66% of younger consumers believe that the customer is always right. This generation expects more from the brands they choose to engage with, wanting seamless, personalized service on every platform, instantaneously.
Join Kustomer’s VP of Growth, Gabe Larsen, to discuss highlights from our newly released buyer’s guide, and understand how technology can enable you to deliver on customers’ growing expectations. In this webinar you will learn:
- What makes a modern day customer service solution.
- What to look for in a customer-centric CS platform.
- How to measure the success of your solution.
- Why it is important to choose the right technology.