Disrupt Personal Care with Personalized DTC Experiences

Learn how LOLA uses personalized experiences to build a lifelong brand for women’s care.

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About the Webinar

While personal care and hygiene products have traditionally been purchased from large retailers and drugstores, customers are now seeking a more personal experience – which companies like LOLA are delivering.

LOLA’s direct-to-consumer business is the first lifelong brand for a woman’s body care. Their trusted consultants prioritize customers’ needs and privacy above all else, and combined with a subscription based personalized offering of products, they’ve found a game changing formula.

Join LOLA and Kustomer and learn:

  • How LOLA prepares their agents to listen to, educate, and consult customers across every channel to build real, personal, and lasting relationships
  • Why LOLA set out to disrupt the outdated feminine care industry, allowing us to have a broader conversation regarding women’s health and empowerment
  • How seeing the complete history of every customer builds relationships and fosters candid feedback from customers


LOLA Case Study Caroline Dell
Caroline Dell

Senior Manager, Customer Strategy & Operations, LOLA

Deliver effortless, personalized customer service.

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