About the webinar
In the experience economy, technology impresses no one. Customers expect to form a deeper relationship – a friendship – with brands. They seek an open, trust building communication, and personalized attention. White glove is no longer premium. It’s the standard. People-first brands are winning the competitive game in their industries. What’s their secret? Customer Friendship.
The future of customer experience requires that every company adapts to the changing times and finds new ways to truly earn customer loyalty. Love is the real requirement – if your customers don’t love you, you need to truly invest in the actions that will get them there. Because customer love is an act, not a static place, every company can work to get there.
In this on-demand webinar, you’ll learn:
- What is Kustomer Love and how can you nurture it?
- What’s the role of the agent in creating Customer Friendship?
- 4 key strategies to winning your customers’ love and friendship.
VP of Marketing, Kustomer