About the webinar:
It’s not enough for brands to say they’re customer centric. It’s time to prioritize customer experience and deliver true omni-channel service. Chances are, outdated customer management technologies and queues of tickets are weighing down your company’s growth and customer affection.
People-first brands invest in the customer experience across every step of the journey — including customer support. If your enterprise customer management platform isn’t delighting both your support teams and your customers, it’s time to make a change.
- Key customer management platform tech trends
- How to serve up customer delight across every channel aka the meaning of truly omni-channel customer support
- Signs and symptoms of outdated CX technology
- Features and integrations to look for in a next-generation solution
VP of Marketing, Kustomer