Meet the Kustomer Krew

Our team is what makes us unique

Building solutions that help companies reimagine customer service requires a diverse mix of talent and perspectives.

Each department strives to be the best at its craft, yet we are all here to win as a team. We push forward and encourage each other to grow and innovate. When we achieve a milestone, we celebrate it and then move on to the next goal. Each and every one of us WANTS to be at Kustomer. It’s not just a job. We’re on a mission.

Our Values


Creating close relationships with our customers takes more than words — it requires leadership, action, and heart. We strive to always put the needs of our customers ahead of anything and everything else. Our customer-first philosophy guides our decisions and actions every single day.


We are disruptors by nature, rethinking and reimagining the current ways of doing… well, everything. From our founding mission, through our Kustomer platform, to the way we develop relationships with our customers, we strive to always do something that was never done before.


At Kustomer, we are encouraged to be curious and seek to expand our knowledge so that we are able to turn new ides into valuable opportunities. We are eager to share our learnings and knowledge with each other and with our community of customers.



Take ownership of your projects and results. Seek out solutions and support, and make it happen. We value and recognize going the extra mile and know when we win, we win together.


Take action with integrity and respect to others. Trust is the most difficult value to earn and the easiest to lose. We prove ourselves by earning our customers confidence daily.


We don’t take ourselves too seriously. Our Krew encourage each other and others outside our organization to join in the fun. Passionate talent + playfulness equals high performance and happiness.

Team Initiatives and Awards


This prestigious Kustomer award named after Peter Johnson’s (Our VP of Product) motto: Don’t just talk about it, be about it. Every Krew member can nominate another member for the award if they believe they have truly demonstrated this core value. Lead by example and show others how it’s done.

Kustomer Kares

The Kustomer Krew is a passionate, caring team. We want to see positive change in the world around us and to lend a hand whenever possible. Our Kustomer Kare programs are initiated and managed by the team to help shape, educate, support and promote causes that are dear to our hearts.

Women of Kustomer

The women of Kustomer are a driving force of female inclusion and empowerment, no matter your role or career level. Initiated in 2018, the group is designed to support all women on their journey to achieve their personal and professional goals. We focus on recruitment – using our network to seek qualified women to join us and support and uplift each other through group and company initiated initiatives.

Join the Krew

We are looking for talented people to join our the Kustomer Krew.

See Open Positions

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