RingCentral

RingCentral is a leading cloud communication platform that provides businesses with different cloud-based business communications solutions that include message, video, phone, and contact center services. From click-to-dial functionality to one-click video conferencing, users can leverage must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.

Kustomer + RingCentral

Connect your RingCentral account to Kustomer to start making and receiving calls from directly within Kustomer via a widget.

This integration automatically builds a customer profile in Kustomer and logs all call details in a conversation in their timeline, providing a way to view and report on historical call data.

Get a Comprehensive View of the Customer
  • Get a complete, threaded view of all calls made or received with RingCentral alongside all of your other customer touchpoints.
Automatic Status Sync
  • Rest easy knowing that you can identify when an agent is available to receive a call through agent status sync across RingCentral and Kustomer.
Robust Routing
  • Leverage Kustomer’s powerful routing capabilities to automatically route calls to voice agents when they’re available.

 

Learn More about the RingCentral integration

Deliver personalized, effortless customer service.

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