Boost contact center productivity and customer satisfaction by giving agents the full customer data needed to deliver fast, efficient and personalized support.
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Integrations
Act on insights across platforms
While we keep expanding our apps and integrations directory, Kustomer is built to add new integrations easily and securely with a combination of APIs, hooks, and workflows. With these tools, we are able to easily process information from any platform, including home-grown ones. Our CX team is ready to advice and help you create the processes and workflow that fit your business.
Leverage a no-code AI chatbot that raises CSAT, reduces churn, and drives revenue—freeing live agents to have greater impact.
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Integration
Best-in-class AI resolves large volumes of customer queries with speed and expertise that’s omnichannel and born to scale.
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Integration
Streamline quality assurance processes and unlock actionable insight from every customer interaction.
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Integration
Simplr provides 24/7, on-demand, human-powered customer service and sales support for premium brands.
Integration
View scheduled appointments with Acuity Scheduling in Kustomer.
Integration
Improve quality assurance, coaching, learning and agent performance for Kustomer interactions. Make your CSAT soar!
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Integration
Delight your customers with Quality Assurance Software. MaestroQA helps identify issues, coach agents, and measure impact.
Integration
Leverage customer and lead data from all your applications within the Kustomer platform.
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Integration
Kustomer integrates in real time with your company's Slack channels, enabling you to get notifications about customer conversations.
Integration
Integrate Kustomer with Calabrio to gain complete visibility of your customer’s experience and optimize staffing in your contact center.
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Integration
The Assembled + Kustomer integration will provide accurate contact volume forecasts.
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Integration
Unbabel provides comprehensive multilingual coverage so users can communicate with customers in their native language.
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Integration
Access your Kustomer data to run you own analytics and reporting using Snowflake's data sharing features.
Integration
Use Redshift's Data Warehouse to deliver better customer success by gaining deeper insight into your data.
Integration
This integration enables companies to combine their support team’s data into company-wide insights.
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Integration
Fivetran enables you to quickly migrate your Kustomer data to your cloud data warehouse.
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Integration
The Kustomer + Klaus integration is all you need to bring your customer service quality to the next level.
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Integration
Capture actionable customer feedback using the Net Promoter System and view and act on that information in Kustomer.
Integration
Integrate AskNicely and Kustomer to trigger NPS surveys when conversations are marked as 'done', and send feedback directly to Kustomer.
Integration
Embed Customer Thermometer’s email surveys to your Kustomer tickets and threads for real-time feedback.
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Integration
Nicereply makes it easy to collect customer feedback through Kustomer, helping you find and fix the root causes of problems with your experience.
Integration
SupporTrends uses natural language understanding to automatically capture, structure, and organize insight from customer conversations.
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Integration
Leverage machine learning to optimize shipping and delivery across the buyers journey—driving revenue and reducing cost.
Integration
Access subscription and payment information from Chargify within Kustomer.
Integration
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Solidus within Kustomer.
Integration
Access customer reward, referral, and influencer information from Swell in Kustomer.
Integration
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Spree within Kustomer.
Integration
Access eCommerce actions like creating a return label from SupportSync within Kustomer.
Integration
Make and receive calls directly from the Kustomer platform.
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Integration
Use the Solvvy integration to provide proactive customer support with immediate self-service resolutions.
Integration
Expand your channel offerings by adding chat support. Use Olark to increase sales, provide support, and acquire leads.