Integrations

Act on insights across platforms

While we keep expanding our apps and integrations directory, Kustomer is built to add new integrations easily and securely with a combination of APIs, hooks, and workflows. With these tools, we are able to easily process information from any platform, including home-grown ones. Our CX team is ready to advice and help you create the processes and workflow that fit your business.

BigCommerce
Gain a holistic view of customers’ order history by surfacing BigCommerce order data within Kustomer.
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App
LoyaltyLion
Leverage LoyaltyLion to update and display reward points data within customer profiles.
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App
Capture voice interactions and deliver empathetic, personalized support using rich call data.
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App
Enrich your customer data with Clearbit.
App
Link Jira issues to support conversations in Kustomer.
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App
Paint a more complete picture of customers for sales and support teams by displaying Salesforce data within Kustomer.
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App
The powerful integration enables you to send any customer data from Segment to Kustomer in real-time.
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App
Stella Connect by Medallia Logo
Empower contact-center agents with real-time customer feedback, QA, and coaching.
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App
Use the Delighted app to automatically create and update customer records when your customers submit an NPS survey.
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App
Integrate Recharge with Kustomer to allow agents to view subscription data from the Kustomer timeline and launch the Recharge dashboard.
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App
Populate your Magneto eCommerce platform data in Kustomer platform in real-time.
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App
Integrate SMS or WhatsApp messages from new or existing phone numbers into your customer conversations.
App
Deliver exceptional experiences with easy-to-use, intelligent cobrowsing software that pinpoints when, where, and how user struggle is affecting your revenue and retention.
App
Connect WhatsApp Business to the Kustomer platform to deliver a personalized experience for your customers.
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App
Integrate Gmail with Kustomer to view email conversations with customers.
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App
Integrate Zipwhip business texting service to Kustomer to send and receive SMS and MMS messages.
App
Dialpad’s cloud-based phone system offers reliable call quality plus real-time coaching to support teams straight from inside Kustomer.
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App
Leverage our native Amazon Connect integration to deliver a personalized voice experience.
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App
Ujet
Help customers solve problems faster with Smart Actions to verify identification or share photos or videos.
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App
TalkDesk
Integrate Kustomer with Talkdesk to add rich call data to your support application.
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App
Five9
Five9 is a cloud contact center platform that allows you to manage your inbound or outbound calls, view records of missed calls, and automatically build a customer profile in Kustomer.
App
Shelf’s knowledge automation platform surfaces the best answers for agents to use, and powers every channel with company knowledge.
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App
Bring Tweets into Kustomer and stay on top of discussions with Kustomer for Twitter.
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App
Capture the voices and opinions of your customers by integrating Survey Monkey to Kustomer.
App
See how you can use Aircall to manage your team's VOIP support in Kustomer.
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App
Twilio
Integrate SMS or WhatsApp messages from new or existing phone numbers into your customer conversations.
App
Take advantage of rapid growth in social communications and commerce by connecting Kustomer with Instagram.
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App
Effortlessly support customers across multiple Facebook pages from a single interface using Kustomer for Facebook Messenger.
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App
Display critical Shopify data to your service and support staff while they interact and manage customers in Kustomer.
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App

Deliver personalized, effortless customer service.

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