Every business is unique. Find the tools & solutions that are right for you to create customer experience magic.

Integrations

Act on insights across platforms

Kustomer was built to store third-party information as part of its own data model, and to integrate with other platforms and process customer information as custom objects (we call them KObjects). So not only can you view information, you can act on it.

Storing data in Kustomer enables support teams to build queues, generate reports, and segment customers based on orders, lifetime value, feedback, or any other information relevant to their business.

Don’t be handcuffed to the tools and processes of your tech stack. Kustomer is your seamless and super-easy-to-connect gateway to all your data so that you could focus on managing your customers, not switching between screens. Kustomer connects to the tools you’re already using and is open to all types of integrations including home grown apps.

Effortless integration of home-grown & other platforms

While we keep expanding our apps and integrations directory, Kustomer is built to add new integrations easily and securely with a combination of APIs, hooks, and workflows. With these tools, we are able to easily process information from any platform, including home-grown ones. Our CX team is ready to advise and help you create the processes and workflow that fit your business.
Download our integration brochure PDF:
Leverage our native Amazon Connect integration to deliver a personalized voice experience.
Read more
Channels
TalkDesk
Use voice calls to provide more personalized, human support. Kustomer integrates with leading cloud-based call center software solutions.
Read more
Channels
Aircall
See how you can use AirCall to manage your team's VOIP support in Kustomer.
Read more
Channels
Ujet
Help customers resolve problems faster with Smart Actions to verify identification or share photos or videos.
Read more
Channels
Expand your channel offerings by adding chat support. Use Olark to increase sales, provide support, and acquire leads.
Channels
Expand your channel offerings by adding social support. Connect your Facebook Pages to use Facebook Messenger to communicate with your customers.
Read more
Channels
Expand your channel offerings by adding social support. Connect your Twitter handles so agents can communicate and track Twitter conversations.
Read more
Channels
Twilio
You can integrate text messages from your existing numbers (or one we provide) into your customer conversations.
Channels
Five9
Facilitating more than 3 billion customers per year, harness the power of the cloud by connecting Five9's scalable contact center software with Kustomer.
Channels
Use Zingtree to build interactive decision tress within Kustomer that help you troubleshoot with an internal knowledgebase.
Channels
Use Solvvy to view self-help chat interactions in Kustomer.
Channels
Integrate Zipwhip business texting service to Kustomer to send and receive SMS and MMS messages.
Channels
Integrate Postmark with Kustomer to view delivered transactional email to customers.
Channels
Snaps
Improve customer experience through automated chat in apps like Snaps that seamlessly integrates into Kustomer.
Channels
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Shopify from within Kustomer.
Read more
eCommerce
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Magento within Kustomer.
Read more
eCommerce
Access eCommerce transactions like viewing, tracking, searching and refunding orders from ReCharge within Kustomer.
eCommerce
Access eCommerce actions like creating a return label from SupportSync within Kustomer.
eCommerce
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Spree within Kustomer.
eCommerce
Access customer reward, referral, and influencer information from Swell in Kustomer.
eCommerce
Access eCommerce transactions like viewing, tracking, searching and refunding orders from Solidus within Kustomer.
eCommerce
Access subscription and payment information from Chargify within Kustomer.
eCommerce
Nicereply makes it easy to collect customer feedback through Kustomer, helping you find and fix the root causes of problems with your experience.
Surveys & Feedback
Automatically sync Delighted responses to customers in Kustomer.
Surveys & Feedback
Unlock all the benefits of Stella Connect without any disruption to agent workflow with this seamless integration.
Surveys & Feedback
Convert the value of real-time conversational customer feedback across your business using the Customer Thermometer + Kustomer integration.
Surveys & Feedback
Integrate AskNicely and Kustomer to trigger NPS surveys when conversations are marked as 'done', and send feedback directly to Kustomer.
Surveys & Feedback
Capture actionable customer feedback using the Net Promoter System and view and act on that information in Kustomer.
Surveys & Feedback
Capture the voices and opinions of your customers by integrating Survey Monkey to Kustomer.
Surveys & Feedback
Capture your customers' feedback in real-time by integrating Hively to Kustomer, turning every email into a feedback opportunity.
Surveys & Feedback
Gain a deeper understanding of your Kustomer Data by integrating with Looker. View, understand, explore, and act on the metrics that drive your business.
Read more
BI & Analytics
Use Redshift's Data Warehouse to deliver better customer success by gaining deeper insight into your data.
BI & Analytics
Access your Kustomer data to run you own analytics and reporting using Snowflake's data sharing features.
BI & Analytics
Kustomer allows you to dynamically add tracking events from Segment into customer timelines in real-time.
BI & Analytics
Slack
Kustomer integrates in real time with your company's Slack channels, enabling you to get notifications about customer conversations.
Productivity
Piesync
Ensure you have access to all of your customer's data by unifying contact information with Piesync.
Productivity
Delight your customers with Quality Assurance Software. MaestroQA helps identify issues, coach agents, and measure impact.
Productivity
Get all your customer conversations, quality scorecards and reports in one place with the Kustomer + Playvox integration.
Productivity
Communicate feedback and report bugs to your engineering team with Jira.
Productivity
Communicate feedback and report bugs to your engineering team with Instabug.
Productivity
Enrich your customer data with Clearbit.
Productivity
View scheduled appointments with Acuity Scheduling in Kustomer.
Productivity

Schedule a demo.