The New Hark App Is Live in Our App Store!
Enjoy unmatched efficiency and deeper customer insights through multi-modal interactions, including video and voice. Key features include customized journeys for customer content, structured ticket conversations with full transcription and tags, and a 30% increase in context per interaction by prompting rich customer content. All customer-created content appears in the Kustomer timeline view as a new conversation, driving significant efficiency gains and invaluable insights.