News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

September 4, 2019


What Omnichannel Customer Service Really Is (And It’s Not What Everyone Thinks) By: Brad Birnbaum

August 6, 2019


Everyone Should Love Customer Service. This is Why. By: Brad Birnbaum

August 1, 2019

Total Retail

What Traditional Retailers Can Learn About Customer Service From Today’s DTC Brands

July 26, 2019


As DTC brands grow up, customer service becomes a bigger headache

July 15, 2019

Built in NYC

Prepare for impact: How 4 NYC tech leaders drive innovation

July 10, 2019


Great Expectations: What Businesses Need To Know About Customer Service in the On-Demand Economy by Brad Birnbaum

July 5, 2019

Women’s Wear Daily

Retail Technology Update: Hefty Investments, New Platforms Mark First Half of 2019

July 2, 2019


These 15 NYC Startups Raised the Most Capital in Q2 2019

July 2, 2019


100 Fastest Growing Companies in New York City Awards for 2019

June 13, 2019

The Lead

The Leading 100 in 2019: The break-out tech start-ups innovating across the fashion & retail industry

June 4, 2019


These are the 10 Largest NYC Tech Startup Funding Rounds of May 2019

June 4, 2019


New York companies are pulling in venture capital

May 31, 2019

Digital Commerce 360

Roundup: May 31, 2019

May 31, 2019

Seeking Alpha

VC Deals: May 31, 2019

May 31, 2019

Pulse 2.0

Enterprise Customer Service Company Kustomer Raises $40 Million

May 30, 2019

MarTech Series

Kustomer Raises $40 Million in Series D Funding, Accelerates Growth of Enterprise Customer Service Platform

May 30, 2019

Gunderson Dettmer

Kustomer raises Series D funding

May 30, 2019


Pro Rata — Wednesday, May 29, 2019

May 29, 2019

New York Business Journal

Kustomer CEO: New $40 million fundraise ‘extends lead’ over Salesforce, Zendesk

May 29, 2019

Built in NYC

With $40M in Series D funding, Kustomer continues its rapid expansion

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