News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

September 17, 2021

CX Today

Kustomer CRM Report Investigates Holiday Season CX

September 15, 2021

PR Newswire

Kustomer Publishes Guide To Prepare for This Year’s Digital-First Holiday Shopping Season

September 14, 2021

CRM Buyer

Logical CX Now Vital to Retail Brand Building

August 10, 2021

Forbes

Exceptional Customer Service Needs Elasticity by Brad Birnbaum

August 9, 2021

Advertising Week

Using Generational Differences To Prepare for the Customer of Tomorrow

August 3, 2021

PR Newswire

Total Economic Impact Study Finds Kustomer’s CX Platform Produces More than 400% ROI

July 19, 2021

Retail Dive

3 Ways Technology Is Helping Retailers Boost Loyalty

May 12, 2021

Street Fight

Delivering an Online Retail Experience with In-Store Shopping’s Perks by Gabe Larsen

April 20, 2021

Total Retail

Why Your Brand Needs to Deliver a Unified Customer Experience

April 15, 2021

Forbes

Secrets To Building A Customer-First Brand

March 2, 2021

Forbes

In The Race To Retail Dominance, Customer Service Changes The Game

February 23, 2021

PR Newswire

Kustomer Launches New App Marketplace, Making it Easy for Businesses to Connect Tools, Processes and Data into a Unified Customer Experience

February 14, 2021

Forbes

The New Economy Is The Meconomy

January 19, 2021

PR Newswire

Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support

January 7, 2021

Built in NYC

50 Best Midsize Companies to Work for in NYC 2021

December 10, 2020

Growjo

The Fastest Growing Companies in the World 2020

November 30, 2020

CNBC

Facebook acquires Kustomer, a CRM start-up

November 30, 2020

VentureBeat

Facebook acquires messaging marketing automation startup Kustomer

November 30, 2020

TechCrunch

Facebook confirms it has acquired Kustomer, sources say for $1B

November 30, 2020

Bloomberg

Facebook Buys Customer-Service Software Maker Kustomer

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