News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

October 22, 2020

360 Magazine

Matt Dixon unpacks how the Customer Effort Score led to the Tethr Effort Index

October 19, 2020

PR Newswire

Kustomer Adds Instagram Messaging Integration to Fuel Social Commerce and Customer Service

October 8, 2020

Yahoo Finance

Kustomer to Host Kustomer NOW, the Premiere CX Summit, with Content from 50+ Top DTC Trailblazers, Leading E-Commerce Innovators and CX Experts

September 30, 2020

Global FinTech Series

How Customer Service Can Balance Efficiency and Security In Financial Services?

September 15, 2020

Footwear News

How Retailers Can Set Up Their Customer Service Team for Success This Holiday Season

September 14, 2020

Luxury Daily

Efficiency, empathy essential for brands to meet CX expectations

August 31, 2020

destination CRM

Seven Top Innovating CRM Companies for 2020: The CRM Rising Star Awards

August 12, 2020

PR Newswire

Kustomer Named Fastest Growing SAAS Company Of 2020

July 30, 2020


How Retailers Can Prepare For Holiday Customer Service Now by Brad Birnbaum

July 8, 2020

PR Newswire

Kustomer Selected As Enterprise Customer Service CRM Available In Shopify Plus Certified App Program

June 15, 2020

Total Retail

Your Brand May Be Compliant, But Are Your Tech Partners? By Brad Birnbaum

June 15, 2020


What DTC CPG Brands Need To Know About Meeting Today’s Customer Service Demands by Brad Birnbaum

June 11, 2020

PR Newswire

Kustomer Recognized in the June 2020 Gartner Magic Quadrant for the CRM Customer Engagement Center

May 20, 2020

The American Business Awards

Silver Stevie® Winner: Most Innovative Tech Company of the Year – Up to 2,500 Employees

May 20, 2020


Award: Top Rated 2020 in Help Desk

May 14, 2020


Kustomer Acquires to Bring Intelligent Chatbot Capabilities to its Customer Service Platform

May 14, 2020

destination CRM

Kustomer Acquires Automation Technology Company

May 14, 2020

Business Insider

The CEO of hot startup Kustomer explains why he’s acquiring a 17-person startup in a recession – and how this is ‘one of the best times to make a deal’

May 14, 2020

PR Newswire

Kustomer Acquires Automation Technology Company, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service

May 14, 2020


Kustomer acquires to enhance chatbots on its CRM platform

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