News Coverage

Trade and business journalists, analysts and bloggers like to report about our customers and what we do here at Kustomer. Get the latest scoop on what’s new and see what the media is reporting.

Total Retail
April 20, 2021

Total Retail

Why Your Brand Needs to Deliver a Unified Customer Experience

Forbes
April 15, 2021

Forbes

Secrets To Building A Customer-First Brand

Forbes
March 2, 2021

Forbes

In The Race To Retail Dominance, Customer Service Changes The Game

PR Newswire
February 23, 2021

PR Newswire

Kustomer Launches New App Marketplace, Making it Easy for Businesses to Connect Tools, Processes and Data into a Unified Customer Experience

Forbes
February 14, 2021

Forbes

The New Economy Is The Meconomy

PR Newswire
January 19, 2021

PR Newswire

Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support

Built in NYC
January 7, 2021

Built in NYC

50 Best Midsize Companies to Work for in NYC 2021

Growjo
December 10, 2020

Growjo

The Fastest Growing Companies in the World 2020

CNBC
November 30, 2020

CNBC

Facebook acquires Kustomer, a CRM start-up

VentureBeat
November 30, 2020

VentureBeat

Facebook acquires messaging marketing automation startup Kustomer

TechCrunch
November 30, 2020

TechCrunch

Facebook confirms it has acquired Kustomer, sources say for $1B

Bloomberg
November 30, 2020

Bloomberg

Facebook Buys Customer-Service Software Maker Kustomer

Facebook
November 30, 2020

Facebook

Kustomer to Join Facebook

destination CRM
November 30, 2020

destination CRM

Whether B2B or B2C, Buyers Are Still Human

destination CRM
November 30, 2020

destination CRM

For Better Customer Service, Look into the Future

Forbes
November 24, 2020

Forbes

What Will Customer Service Look Like In The Months To Come? Predictions For 2021

CMSWire
October 30, 2020

CMSWire

4 Ways a CRM Can Improve the Customer Experience

360 Magazine
October 22, 2020

360 Magazine

Matt Dixon unpacks how the Customer Effort Score led to the Tethr Effort Index

PR Newswire
October 19, 2020

PR Newswire

Kustomer Adds Instagram Messaging Integration to Fuel Social Commerce and Customer Service

Yahoo Finance
October 8, 2020

Yahoo Finance

Kustomer to Host Kustomer NOW, the Premiere CX Summit, with Content from 50+ Top DTC Trailblazers, Leading E-Commerce Innovators and CX Experts

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press@kustomer.com

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