New thinking requires a dream team

Kustomer’s leadership is a proven team of accomplished executives with decades of customer management and enterprise solutions expertise. Combine this with prime investors, a talented Krew and customers that are raving fans, and you have a recipe for success.

Brad Birnbaum

CEO, Co-Founder & Chairman

Jeremy Suriel

CTO & Co-Founder

Blaga Lund

VP, Engineering

Peter Johnson

VP, Product

Vikas Bhambri

SVP, Sales & Customer Experience

Amir Oren

SVP, Finance

Gabe Larsen

VP, Marketing

Mike Chapin

VP, General Counsel & Secretary

Tanya Livingstone

VP, People

Interested in joining our team?

We are building a growing team of diverse and passionate individuals who respect and support each other and who do whatever it takes to make our customers successful and happy.

Join the Krew

Board of Directors

Brad Birnbaum

CEO, Co-Founder & Chairman

Neeraj Agrawal

Investor & Board Member, General Partner @ Battery Ventures

Tomasz Tunguz

Investor & Board Member, Partner @ Redpoint Ventures

Deepak Kamra

Investor & Board Member, General Partner @ Canaan Partners

Jeremy Suriel

CTO & Co-Founder

Wendi Sturgis

Board Member, Chief Revenue Officer at Lyte

Board Observers

Gary Benitt

Investor, Social Leverage

Ed Sim

Investor, boldstart ventures

Alex Bard

Investor, Redpoint Ventures

Thomas Laffont

Investor, Coatue


Bryce Maddock


Jaspar Weir


Rob Bailey


Investor Companies

Learn more about our investor companies here.

Deliver personalized, effortless customer service.

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