About the Event
It’s undeniable — the retail landscape has changed for good. While the past year forced consumers to shop in a whole new way, it also drastically accelerated digital transformation in a matter of months. Brands and consumers alike, who may have been hesitant to buy and sell online, are now embracing digital customer experiences like never before.
But one thing hasn’t changed: consumers still want consultative, personalized experiences throughout the buyer journey. So how do you deliver in this new digital world?
Join us at the Happy Shopping Conference on June 24th as we explore what the future of CX looks like for e-commerce, what consumers expect from a modern customer experience, and how to transform your service organization into a full blown revenue driver through consultative, full-funnel support.