“Reducing effort and driving customer loyalty is a challenge for companies when times are normal…and times are definitely far from normal right now. This is a one-of-a-kind opportunity for customer experience leaders from across industry to gather virtually to exchange ideas, learn from one-another and engage with some of the leading voices in the CX space.”
Author of The Effortless Experience and Chief Product and Research Officer at Tethr
Hear from trailblazers who will inspire you to take your customer service strategy to the next level. Perfect for people that want to know — what’s next?
Learn from people who’ve actually done it. Hear the latest ideas strategies and insights from the leading minds in customer service and customer experience.
Less buzzwords, more strategic guidance. Walk away with a notebook full of epic strategies that you can apply the second you get back to work.
Your customer experience journey begins here.
Watch Virtual Summit Sessions:
Best-selling Author, Forbes Contributor, Speaker, Advisor and Aspirant CX Punk
Founder and Customer Experience Rockstar, Rockstar CX
Chief Experience Officer at Officium Labs, Co-Founder of CX Accelerator
Co-Founder and Chief Evangelist, ExecVision
Principal, Nagurra Networks
Managing Partner, Gallup
CEO and Founder, Inside Sales by Design
Head of Customer Experience Management, FullStory
Head of Customer Care NA, Aircall
VP of Marketing, Consultant, CloudTask
General Manager, Cloud Call Center Search
Chief Customer Officer, Guru
Author, The Service Culture Handbook, Toister Performance Solutions
JM Robbins Associates
Digital Customer Service Consultant, Trainer, Author, Speaker
CEO and Founder, Thankful
Head of Marketing, Ada
Co-Founder and SVP of Client Services, Stella Connect
Vice President, Customer Service, Thomson Reuters
Director, Customer Support, KARL STORZ Endoscopy-America
Director of Recruiting Operations, Indeed
CEO and Founder, Modern Sales Evangelist, Vengreso
Head of Customer Operations and Experience, Vengreso
Customer Success Manager, Vengreso
VP of Customer Care, Daily Harvest
Director of Customer Experience, Sweetgreen
Social Media and Customer Experience Manager, NumberBarn
Head of Partnerships, Streem
Chief Growth Officer, Convey
Chief Product and Strategy Officer, Convey
SVP Product, Tethr
Get ready. Your customer experience journey begins here.