Careers at Kustomer

We are here to perfect the customer experience, and we're looking for people that are passionate about finding a better way to do what's always been done. Those who want to make people in the world smile through an exceptional service experience. Those who want to work alongside teammates they respect and can learn from every day. Sound good to you? Come join our Krew.

Explore Careers at Kustomer

Engineering at Kustomer

Our engineering team is organized into cross-functional squads, where engineers collaborate side-by-side with product managers, designers, test engineers, and technical writers to truly own a part of our product – almost as a mini startup.

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Why We Love What We Do

I joined Kustomer because I found a tech-focused company that would allow me to grow as an engineer. I’ve stayed because of the people. The tech challenges are always interesting, but the people that make up our team are second to none.

Steve Senior Site Reliability Engineer

Why We Love What We Do

I’ve had the opportunity to work with an incredible group of people who all share the singular goal of building an amazing product. Each one of us impacts Kustomer’s success.

Brandon Senior Frontend Engineer

Why We Love What We Do

This is an amazing place to work if you like fast-paced environments, awesome people, challenging projects, and awesome office snacks. Everyone is so smart and willing to share their knowledge.

Hannah Senior Product Designer

Why We Love What We Do

When I learned about the opportunity with Kustomer, it was a no-brainer. I've had the opportunity to engage with transformative brands that I personally love, and help them enhance the customer experience which is a relatable journey for everyone. With Kustomer's fast growth and incredible product, it's been a really exciting time to be part of the team!

Emily Account Executive

Join the Krew

Building solutions that help reimagine customer service requires a team of diverse and passionate individuals.

For information on Kustomer's commitment regarding your privacy, please see our Candidate Privacy Notice.

We've Got the Perks

Explore the excellent benefits we offer.

Generous Vacation Time

Flexible time off program so you can
take time off when you need it

Save for the Future

Invest in your future by contributing
to a Roth or Traditional 401k

Remote Office Stipend

Reimbursement to spruce up your
work-from-home space

Parental Leave

8-12 weeks paid leave for new parents

Krew Fun

Remote happy hours, trivia nights,
Kamp Kustomer and more

Referral Bonuses

Earn money for each employee you refer. Bonus when you refer and we hire 5+!


Receive monthly cell phone/
internet reimbursement

Medical, Dental and
Vision Coverage

100% covered premiums for
individuals and families on most plans

Learning and

Get the additional training and
development to grow in your career

Our Leadership Team

Learn about the experienced leadership team driving Kustomer forward.

Meet the Leadership Team

Deliver personalized, effortless customer service.

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