Effortless, exceptional customer experiences

Discover how businesses like yours use Kustomer to engage, and support customers.

Robust self-service leads to smoother sailing for customers
Travel
Switched from Front
80%
Customers

self-served
90%+
CSAT

maintained
Full Case Study
A more proactive approach to service transforms CX
eCommerce
Switched from
25%
Agent

hours saved
4x
Increase in

deflections using AI
Full Case Study
Personalized, efficient interactions build better customer relationships
Technology
Switched from Intercom
80%
Increased  

service level attainment
99%
Achieved 

CSAT
Full Case Study

“Having the ability to service across all channels from one place is so much easier for our agents.”
Heather Kunert
Head of Customer Experience
Double-click to edit button text.
"[Kustomer] boosts our response time, encourages interactivity, and helps us keep our brand top of mind."
Kristen Contreras
Customer Service Manager
Double-click to edit button text.
"Our agents have a complete view of our customers. So, whenver someone reaches out with an issue, our agents can quickly see what's going on."
Michael Ludwig
Head of Customer Experience
Double-click to edit button text.
“On day one, Customer Assist handled 10% of chat conversations without any agent interaction and that number has been steadily increasing. “
TJ Stein
Head of Customer Experience
Double-click to edit button text.
"[Kustomer] provides full visibility into the customer relationship."
Cate Martquez
CXO
Double-click to edit button text.

Customer story library

Cruisebound

Discover how Cruisebound proactively supports 80% of customers with AI-powered self-service.

Case Study

Discover the results you can achieve with Kustomer.