Effortless, exceptional customer experiences

Discover how businesses like yours use Kustomer to engage, and support customers.

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  • Delivering better customer service to millions using AI and omnichannel CX

    Technology

    Delivery

    Switched from Zendesk

    20%

    Increased

    service level attainment

    23%

    Decreased 

    average handle times

    Full Case Study

  • Short-term rental and hospitality company improving their average handle times by 30%.

    Technology

    Switched from Front

    2x

    Improved 

    agent productivity

    30%

    Decreased 

    average handle times

    Full Case Study

  • It’s smooth sailing after big CSAT and SLA attainment improvements

    Technology

    Switched from Intercom

    80%

    Increased 


    service level attainment

    99%

    Achieved


    CSAT

    Full Case Study
  • “Having the ability to service across all channels from one place is so much easier for our agents.”
    Heather Kunert
    Head of Customer Experience
  • "[Kustomer] boosts our response time, encourages interactivity, and helps us keep our brand top of mind."
    Kristen Contreras
    Customer Service Manager
  • "Our agents have a complete view of our customers. So, whenver someone reaches out with an issue, our agents can quickly see what's going on."
    Michael Ludwig
    Head of Customer Experience
  • “Kustomer is the only customer service solution that meets our needs as a global delivery app.”
    Sergi Mendez
    Global Head of Live Operations
  • “On day one, Customer Assist handled 10% of chat conversations without any agent interaction and that number has been steadily increasing. “
    TJ Stein
    Head of Customer Experience
  • "[Kustomer] provides full visibility into the customer relationship."

Customer story library

Discover the results you can achieve with Kustomer.

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