Effortless, exceptional customer experiences

Discover how businesses like yours use Kustomer to engage, and support customers.

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  • Robust self-service leads to smoother sailing for customers

    Travel

    Switched from Front

    80%

    Customers

    self-served

    90%+

    CSAT 

    maintained

    Full Case Study

  • A more proactive approach to service transforms CX

    eCommerce

    Switched from

    25%

    Agent 

    hours saved

    4x

    Increase in

    deflections using AI

    Full Case Study

  • Personalized, efficient interactions build better customer relationships

    Technology

    Switched from Intercom

    80%

    Increased 


    service level attainment

    99%

    Achieved


    CSAT

    Full Case Study
  • “Having the ability to service across all channels from one place is so much easier for our agents.”
    Heather Kunert
    Head of Customer Experience
  • "[Kustomer] boosts our response time, encourages interactivity, and helps us keep our brand top of mind."
    Kristen Contreras
    Customer Service Manager
  • "Our agents have a complete view of our customers. So, whenver someone reaches out with an issue, our agents can quickly see what's going on."
    Michael Ludwig
    Head of Customer Experience
  • “On day one, Customer Assist handled 10% of chat conversations without any agent interaction and that number has been steadily increasing. “
    TJ Stein
    Head of Customer Experience
  • "[Kustomer] provides full visibility into the customer relationship."

Customer story library

Discover the results you can achieve with Kustomer.

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